Shipping & Returns

 

Shipping Information

£3.99 UK standard delivery in 3-5 business days

International orders available on request - please email orders@franksremedies.com with the subject 'International order request'

Products are usually dispatched within 2 working days.

As the products are handmade, and occasionally made fresh to order it can sometimes take a tad longer. It is very important to me that EVERY order is quality assured, so the product can be fully appreciated by you.   

It is very rare that it will take longer, but if it does - you will always be kept up to date and informed.

 

Cancellation Right / Returns Policy

You have the legal right to cancel your order within seven working days from the date of receipt of the goods if you send a notice of cancellation in writing via email and return the goods in their original, unopened and unused condition.

Due to the nature of the product, and hygiene reasons we are unable to offer refunds or returns on any purchases of products after they have been opened/used. 

You can submit your cancellation notice to orders@franksremedies.com.

This does not affect your statutory rights.